No. We do not offer printing services. Once we have scanned your photos, you can have prints made at another location from the digital files we provide you.

We cannot guarantee the order of individual photos, but in some cases, yes. For the hi-speed scans we must scan similar sized photos together, so if your photos are the same size then we should be able to maintain the the order you give us the photos in. Use a rubber band to bundle each stack of photos together and number each bundle. If your photos are a variety of sizes that are mixed or require flatbed scanning, we are unable to keep them in order.

Our standard hi-speed scanning resolution is 300 DPI. This is the perfect resolution if you are planning to save and view your photos on computer and phone screens. This resolution will also allow you to make quality prints from your scans. Our custom scanning resolution is 600 DPI. If you are planning to make enlargements of your photos larger than 11x17, this resolution will allow you to do so. Learn more about DPI.

Average turnaround time is 7 business days in-house. Allow longer processing times during the holidays.

We are able to scan loose photos only. Please ensure that any photos contained in albums are removed before sending them to us.

Yes. All original media will be returned with your completed order.