Yes. All slides sent to us for scanning will be returned to you with your completed order. Slides in Kodak carousels will be returned intact, while loose slides and slides in trays, boxes, etc. will be returned in our archival, acid-free storage boxes.

Average turnaround time is 7 business days from the time we receive your order . Allow longer processing times during the holidays.

Absolutely! We offer the option to order extra copies in various formats, such as USB drives or DVDs, for convenient sharing with loved ones.

Although there is no minimum number of slides you must send, we do have a minimum charge of $30 for all slide scanning services. So, if the quantity of slides to scan results in a cost of less than $30, the $30 minimum applies.

We cannot guarantee the exact order of individual slides during scanning. You can organize your slides into numbered groups to help, but certain factors like damaged slides and different film formats might affect the sequence. For more information on organizing your slides, please contact us.

Additional $0.20 per slide handling charge applies to slides in plastic organizational sleeves or metal frame holders. You can remove slides from these accessories before delivery to avoid this fee.

Our slide conversion service is available to customers in the lower 48 US states.

You can ship your slides to us or drop them off at our facility in Atlanta, GA. Even for smaller slide orders, we highly recommend using a sturdy box if shipping an order to us. Bubble wrap and newspaper are great ways to fill space and protect your slides from damage during transit. If your slides are in carousels, magazines or trays, simply send them as they are. We will take care of the rest. Loose slides can be put into zip-lock bags for extra protection.

Yes! We're real people you can actually talk to. Our technicians are available to answer your questions during normal operating hours. Monday - Friday: 9am - 5pm and Saturday: 10am - 2pm. Call us: (404) 844-3840.