No. Each video tape is converted to a separate archival grade DVD. We create our DVDs according to industry standards for Video and Data DVDs. Our DVDs will play on nearly any stand-alone DVD player. If your DVD player was manufactured after 2001 and reads DVD-R media (the most common type), it’s likely to play the DVD. Some Blu-Ray players will not play any type of recordable media, please consult your player's owner's manual to determine compatibility with DVD-R type media.

Other video formats we transfer include: VHS, VHS-C, S-VHS, MiniDV, Hi8/Video8/Digital8, Beta, PAL, and DVCAM.

While some tracking issues can be alleviated, we cannot guarantee tracking issues will be eliminated completely. Tape age and deterioration play an important factor in tape quality.

Average turnaround time is 7 business days in-house. Allow longer processing times during the holidays.

No. If you do not own the copyright of the material submitted, it is illegal for us to make copies. Any copyrighted material included in your transfer order will not be processed if it is available for purchase on DVD or as a digital download. Please call us for more details if you are unsure of your videotapes’ copyright status.

You will not be charged for blank videos or tapes too damaged for us to convert.

Depending on the type of damage, Yes. There is a $20 repair charge for each damaged videotape. If we encounter any damaged tapes after you submit your order, we will contact you before any repairs are made/charged.

Yes. All original media will be returned with your completed order.

Yes. If you choose to add MP4 files with our video to DVD service, you can save and edit the files directly on your computer.