DigMyPics Service Discontinued: What to Do Next (Photos, VHS, Slides & Film)

DigMyPics Service Discontinued: What to Do Next (Photos, VHS, Slides & Film)

DigMyPics Service Discontinued: A Safe “Do This Next” Plan for Your Photos, VHS, Slides & Film

If you landed here because you were about to use DigMyPics (or you’re a former customer), your brain is probably doing that annoying thing where it runs 12 disaster simulations per minute.

Let’s de-escalate with facts and a simple plan.

DigMyPics’ website currently displays an “Important Notice” stating they are no longer accepting any orders or incoming media and asks customers not to ship digitizing projects to their address. 

So what now?

This post is a practical checklist from Nostalgic Media—so you can move forward confidently and get your memories digitized without guessing games.

First, Don’t Panic-Ship Anything

If your box is still sitting at home

If you haven’t shipped yet, the safest move is also the simplest:

  • Do not ship to DigMyPics while their site is telling customers not to send media. 

  • Pick an active provider and restart the project with clear steps.

This avoids “media limbo,” which is the #1 thing you’re trying to prevent.

If you already shipped something recently

If you already mailed a box to DigMyPics, here’s the rational sequence:

  1. Find your carrier + tracking number (USPS/UPS/FedEx)

  2. Check status: delivered / in transit / exception

  3. If in transit, look into a carrier intercept/return (availability depends on service level)

  4. Follow DigMyPics’ latest customer instructions on their website notice 

We can’t control another company’s operations, but we can help you avoid making the situation worse with a second shipment.

 

The “Switch Providers” Checklist (Use This Even If You’re Not Sure What You Have)

A lot of digitizing projects stall because people think they need a perfect inventory first. You don’t.

Here’s the quick checklist that gets projects unstuck:

Step 1 — Identify your media types (60 seconds)

Make a quick list like this:

  • Photos (loose prints / albums)

  • Slides (35mm / mounted)

  • Negatives

  • Video tapes (VHS, VHS-C, Hi8, Digital8, MiniDV)

  • Movie film (8mm, Super 8, 16mm)

  • Audio (cassette, reel-to-reel) if applicable

Even “one medium moving box of mixed stuff” is enough to begin.

Step 2 — Decide what “done” looks like

Most customers want one or more of these outcomes:

  • Share with family (downloads + organized folders)

  • Backups (USB/drive options)

  • Easy viewing (MP4 for video; JPG for photos; whatever your workflow supports)

  • A single place where everything lives

Step 3 — Choose a provider with a clear chain-of-custody

This is the underrated part. The provider should be able to explain:

  • How your items are labeled and kept together

  • How you’ll be updated

  • How files are delivered

  • What the turnaround expectations are

How Nostalgic Media Helps Former DigMyPics Customers (Without Making It Complicated)

Nostalgic Media is built for exactly this situation: people who want the job done cleanly, without getting dragged into tech weeds.

What we digitize

How the process works (simple version)

  1. You tell us what you have (rough counts are fine)

  2. We guide packing + shipping (or local drop-off where available)

  3. We digitize with quality checks

  4. You receive your files in a modern, usable format and delivery method

“But DigMyPics Had Features I Liked…”

Totally fair. People choose providers for specific reasons—pricing, speed, file formats, or the way a company communicates.

If you remember what you liked about DigMyPics (example: organization method, file type, resolution, delivery), tell us. We’ll aim to match the outcome, not just the marketing labels.

If you still have an old DigMyPics invoice or order email

Send it along. We can usually translate it into an equivalent plan so you don’t have to re-decide everything from scratch.

Why This Moment Is Actually a Good Time to Digitize (Yes, Really)

A weird truth: a provider shutdown is a reminder that “I’ll do it later” doesn’t get safer with time.

Media risks don’t pause:

  • Tape degrades

  • Film can become brittle

  • Prints fade

  • Playback equipment becomes harder to find

So if DigMyPics being unavailable nudged you into action, that’s not the worst nudge the universe could’ve picked.

Get Help Today (Former DigMyPics Customers Welcome)

If you were planning to use DigMyPics, Nostalgic Media can help you move forward now—with a clear plan and a calm process.

Call: 404-844-3840

Email: orders@nostalgicmedia.com

Shipping instructions: Start Here

Pricing: All Prices Here

Pro tip: Put “DigMyPics” in your message so we can route you faster and tailor the quote to what you were trying to do.

FAQ

Is DigMyPics accepting new orders or incoming media?

DigMyPics’ website notice states they are no longer accepting any orders or incoming media and asks customers not to ship projects to their address. 

What should I do if I was about to ship my digitizing project?

Pause shipping, choose an active provider, and restart with a clear workflow (photos/slides/negatives/VHS/film).

Can Nostalgic Media digitize the same kinds of media?

In most cases, yes: photos, slides, negatives, videotapes (VHS and common camcorder formats), and home movie film formats.

If your box is still sitting at home

If you haven’t shipped yet, the safest move is also the simplest:

  • Do not ship to DigMyPics while their site is telling customers not to send media. 

  • Pick an active provider and restart the project with clear steps.

This avoids “media limbo,” which is the #1 thing you’re trying to prevent.

If you already shipped something recently

If you already mailed a box to DigMyPics, here’s the rational sequence:

  1. Find your carrier + tracking number (USPS/UPS/FedEx)

  2. Check status: delivered / in transit / exception

  3. If in transit, look into a carrier intercept/return (availability depends on service level)

  4. Follow DigMyPics’ latest customer instructions on their website notice 

We can’t control another company’s operations, but we can help you avoid making the situation worse with a second shipment.

The “Switch Providers” Checklist (Use This Even If You’re Not Sure What You Have)

A lot of digitizing projects stall because people think they need a perfect inventory first. You don’t.

Here’s the quick checklist that gets projects unstuck:

Step 1 — Identify your media types (60 seconds)

Make a quick list like this:

  • Photos (loose prints / albums)

  • Slides (35mm / mounted)

  • Negatives

  • Video tapes (VHS, VHS-C, Hi8, Digital8, MiniDV)

  • Movie film (8mm, Super 8, 16mm)

  • Audio (cassette, reel-to-reel) if applicable

Even “one medium moving box of mixed stuff” is enough to begin.

Step 2 — Decide what “done” looks like

Most customers want one or more of these outcomes:

  • Share with family (downloads + organized folders)

  • Backups (USB/drive options)

  • Easy viewing (MP4 for video; JPG for photos; whatever your workflow supports)

  • A single place where everything lives

Step 3 — Choose a provider with a clear chain-of-custody

This is the underrated part. The provider should be able to explain:

  • How your items are labeled and kept together

  • How you’ll be updated

  • How files are delivered

  • What the turnaround expectations are


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